Privacy Policy

Last Updated: 22 September 2026

College Shiksha respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored and shared when you visit collegeshiksha.co.in, submit an enquiry, request education counselling, communicate with our team, or otherwise use our services.

By using this website or voluntarily submitting your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with College Shiksha, we may collect information including:

• Your name.
• Mobile or telephone number.
• Email address.
• City or location information voluntarily provided by you.
• Educational qualifications and eligibility-related information.
• Programs, courses, specialisations or educational institutions you are interested in.
• Information and documents you voluntarily provide while seeking admission or counselling assistance.
• Enquiry details and communications between you and our counsellors.
• Technical information such as IP address, browser type, device information, referring pages and website usage data where collected through normal website technologies.

2. How We Collect Information

We may collect personal information when you submit an enquiry form, request counselling, contact us by phone, email or WhatsApp, communicate with a College Shiksha counsellor, or otherwise voluntarily provide information to us.

Certain technical and usage information may also be collected automatically through server logs, cookies, analytics technologies or similar tools used to operate and understand the website.

3. How We Use Your Information

Information collected by College Shiksha may be used to:

• Respond to your enquiries and requests.
• Provide education counselling and admission-related guidance.
• Provide information about courses, fees, eligibility, specialisations and admission procedures.
• Contact you regarding educational programs relevant to your enquiry or expressed interests.
• Assist you in understanding application and admission processes.
• Verify information or documents where required for an admission-related process.
• Provide customer support and respond to complaints or questions.
• Maintain records of enquiries and communications.
• Improve our website, services and user experience.
• Detect misuse, fraud, security threats or technical problems.
• Comply with applicable legal and regulatory obligations.

4. Communication by Phone, Email, SMS and WhatsApp

When you voluntarily submit an enquiry or request counselling, College Shiksha may use the contact information you provide to communicate with you through telephone calls, email, SMS, WhatsApp or other appropriate communication channels regarding your enquiry, admission guidance and relevant educational information.

You may request that promotional communications be discontinued by contacting us using the details provided at the end of this Privacy Policy. Service-related or enquiry-related communications may still be necessary where you have an active request with us.

5. Sharing of Information

Where reasonably necessary to respond to your enquiry or assist with an educational application, information you voluntarily provide may be shared with relevant educational institutions, universities, admission-related service providers or technology/service providers involved in facilitating the requested service.

We may also disclose information where required by applicable law, regulation, court order, governmental authority or for the protection of our legal rights and the security of users and services.

College Shiksha does not sell personal information as a standalone commercial product.

6. Educational Institutions and Third Parties

College Shiksha operates as an independent education counselling platform. When you choose to proceed with an institution or external service, that organisation may independently collect and process your personal information under its own privacy policy and terms.

College Shiksha is not responsible for the privacy practices of independent third-party websites, universities, institutions or services. You should review their applicable privacy policies before submitting information directly to them.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, performance measurement and understanding how visitors interact with the website.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation or functionality of some parts of the website.

8. Analytics and Advertising Technologies

College Shiksha may use analytics, advertising or conversion-measurement technologies to understand website traffic, measure marketing performance and improve our services. These technologies may process device, browser, interaction and referral information in accordance with the policies of the respective service providers.

Where required by applicable law, appropriate consent mechanisms may be used before non-essential tracking technologies are activated.

9. Data Security

We take reasonable administrative and technical measures intended to protect personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

Personal information may be retained for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business and communication records, resolve disputes, prevent misuse and comply with applicable legal or regulatory requirements.

Information that is no longer reasonably required may be deleted, anonymised or securely disposed of, subject to applicable retention obligations.

11. Your Choices and Requests

You may contact College Shiksha to request access to, correction of, or deletion of personal information you have provided, subject to applicable law and any legitimate legal, regulatory or record-keeping requirements.

You may also contact us if you wish to withdraw a communication preference or raise a concern regarding the handling of your personal information. We may need to verify your identity before processing certain privacy-related requests.

12. Children's Privacy

College Shiksha's higher-education counselling services are not intended to knowingly collect personal information directly from children without appropriate consent where such consent is required by applicable law. If you believe information relating to a child has been provided to us improperly, please contact us so that the matter can be reviewed.

13. External Links

This website may contain links to universities, educational institutions and other third-party websites. Clicking an external link may take you to a website that is not controlled by College Shiksha. This Privacy Policy does not govern the privacy practices of those external websites.

14. Changes to This Privacy Policy

College Shiksha may update this Privacy Policy when necessary to reflect changes in our services, website practices, technology or applicable requirements. The latest version will be published on this page with an updated revision date.

15. Contact Us

For privacy questions, requests or concerns relating to your personal information, contact: